JT&M Tree Management Privacy Policy
Effective Date: 07/31/2026
Last Updated: 07/31/2026
JT&M Tree Management ("JT&M Tree Management," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, contact us, schedule services, or otherwise communicate with us, including via SMS/text messaging where applicable.
By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.
---
I. Information We Collect
We may collect the following types of information:
Personal Information:
* Name
* Email address
* Phone number
* Property address
* Information you provide when requesting a free quote, scheduling tree services, or contacting us through our website or by phone.
Service Information:
Information regarding your requested tree care services, including:
* Tree pruning and trimming
* Tree removal
* Stump grinding
* Tree health assessments
* Emergency tree services
* Commercial tree care
* Residential tree care
Mobile Information:
If you choose to receive SMS communications, we may collect:
* Mobile phone number
* SMS consent status
* Opt-in and opt-out preferences
Technical Information:
When you visit our website, we may automatically collect:
* IP address
* Browser type
* Device information
* Website usage data
* Cookies and similar technologies used to improve website functionality.
Communications:
We may retain copies of communications submitted through:
* Website contact forms
* Telephone calls
* Email correspondence
* SMS/text messaging, where applicable.
---
II. How We Use Information
We use the information we collect to:
* Respond to inquiries and provide free estimates
* Schedule appointments and deliver requested tree care services
* Communicate regarding residential, commercial, and emergency tree services
* Improve our website and customer experience
* Send appointment reminders and service-related communications
* Respond to customer support requests
* Comply with applicable legal obligations.
We use personal information only as reasonably necessary to operate our business and provide professional tree management services.
---
III. SMS / Mobile Messaging
If you provide your mobile phone number and opt in, JT&M Tree Management may send SMS/text messages regarding:
* Appointment confirmations
* Scheduling updates
* Service reminders
* Estimate follow-ups
* Customer support communications
Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing services.
SMS Compliance
We do *not** sell, rent, or share mobile information with third parties or affiliates for marketing or promotional purposes.
* Mobile opt-in information and SMS consent will never be shared with third parties for marketing.
* Information may be shared only with service providers that assist in delivering our communications or customer support and only as necessary to provide those services.
You may opt out at any time by replying STOP to any SMS message. Reply HELP for assistance.
---
IV. Information Sharing & Disclosure
We value your privacy and do not sell or rent your personal information.
We may share information with trusted third-party service providers that assist us with:
* Website hosting
* Customer communications
* Appointment scheduling
* Customer relationship management
* Business operations
These providers are required to protect your information and may not use it for their own marketing purposes.
We may also disclose information when required by law, court order, or governmental request.
---
V. Data Retention
We retain personal information only for as long as necessary to:
* Provide requested services
* Maintain business records
* Comply with legal obligations
* Resolve disputes
* Enforce agreements
When information is no longer needed, it will be securely deleted or anonymized where appropriate.
---
VI. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
---
VII. Your Rights
You may have the right to:
* Request access to your personal information
* Request correction of inaccurate information
* Request deletion of your personal information, subject to applicable legal requirements
* Withdraw consent for marketing or SMS communications
Opt out of SMS communications at any time by replying *STOP**
To exercise these rights, please contact us using the information below.
---
VIII. Third-Party Services
JT&M Tree Management may use trusted third-party providers to support our business operations, including website hosting, customer communications, appointment scheduling, and customer relationship management.
These providers receive only the information necessary to perform services on our behalf and are contractually obligated to safeguard your personal information.
---
IX. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with updated Effective and Last Updated dates. Continued use of our website or services after changes become effective constitutes acceptance of the revised Privacy Policy.
---
X. Contact Us
If you have questions about this Privacy Policy or wish to access, update, or delete your personal information, please contact us:
JT&M Tree Management
311 oak ridge drive suite 1, Roseville ca 95661
📞 Phone: (916) 664-7439
📧 Email: [email protected]